incomplete email pictures

  swapper 11:28 06 Jan 10
Locked

My friend sent me an email with a picture attached, it was fine.
At the same time he sent it to another person who said she received only half of the picture.
My friend has said that this happens to him on occassions, i.e he only receives half of a picture.
I am using winxppro with OE
he is using Vista Window mail

Any ideas please?
tia

  Woolwell 11:58 06 Jan 10

Puzzled by this as I would have thought that you would get the entire picture or not at all. An attachment is a file.

  David4637 12:15 06 Jan 10

If the download speed is poor, then then the picture could be as little 10%, BUT if you wait it will eventually appear as a complete picture.
David

  Pineman100 14:21 06 Jan 10

How computer-savvy is your friend's friend? Could the problem simply be that the picture is too big for the screen, and she doesn't realise that she needs to scroll up/down, left-right to see it all?

  swapper 13:00 07 Jan 10

Thank you all.
Pineman100, You have hit the nail on the head!
My friend is a newbie, and has a smallish laptop.
He now saves the pictures fine.
Thank you.

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