Incoming mail to wrong program

  Jlen 16:38 04 Jan 11
Locked

Can anybody help with a simple solution for my 'older' neighbour.She uses Outlook Express as her email program and has no problem with outgoing emails but incoming mails are dumped into her previous email program 'Incredimail'?. I have never used OE so I am not sure/familiar with the incoming settings ie SMTP,email address field etc.
Appreciate any help as she makes great pancakes :o)

  colberly 18:11 04 Jan 11

I have Incredimail but use Windows Mail at the moment as default e mail. Think she may just have to tick the box in Outlook Express to make that her default e mail and say no to Incredimail as I have done.

  Sea Urchin 18:29 04 Jan 11

If she doesn't open Incredimail she won't receive any messages in it. It is also possible to adjust the options so as not to automatically download mail when you open the program.

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