ie.explorer error message

  djack 15:48 10 Oct 05
Locked

res:shdoclc.dll/dnserror.htm
When my nephew tries to log onto the internet the above message appears and internet explorer will not log on nor will firefox!his system has xp on it and the internet is broadband setup and the signal is ok and working.
Can anyone offer any suggestions as to what is happening? The ie.prog is version 6 also the system has service pack 2 on it.
Any suggestions will be greatfully received
cheers djack.

  VoG II 15:50 10 Oct 05
  MAJ 16:12 10 Oct 05

Or if VoG™'s suggestion doesn't help, try going to Start > Run and type in:

cmd

and click OK. When the blackbox appears, type in:

ipconfig /flushdns

(don't leave out the space after "ipconfig") and press the Return key on your keyboard, see if that helps.

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