IE and Outlook close down

  Prancer 10:49 18 Apr 06
Locked

I'm trying to set up an email account on a friend's Vaio using Outlook (don't know which version). After entering the details of the ISP and pressing "Finish" Outlook started to load but then closed and gave a message that there were errors and should a report be sent to Microsoft. It does the same if I try to start Outlook or IE so both are unusable. Also running on the laptop are Spybot, Adaware and McAfee9.
Does this sound like a software problem?

  johnnyrocker 10:50 18 Apr 06

sounds like a poss virus issue to me.


johnny.

  Prancer 14:02 18 Apr 06

I've updated and run a complete virus scan with nothing found. ???

  remind 14:18 18 Apr 06

What did the error message say?
Are you talking about Outlook Express or Microsoft Office Outlook?
Try IEFix click here

  Prancer 15:41 18 Apr 06

I shall try IEfix. It's MS Outlook, not Outlook Express.

  Prancer 15:42 18 Apr 06

I shall check it and let you know.

  Prancer 20:56 18 Apr 06

It seems cured all of its own after another reboot. Thanks for your suggestions.

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