i pod @ i tunes software

  wut 15:47 30 Dec 05
Locked

tried to access i tunes this morning through desktop icon, message appeared please re-install, have tried numerous times with very liitle success.
when trying to install, message appears microsoft has encountered a problem, to contact microsoft about fault.
Gone down that road and also apples instructions still no go.
Have gone back to system restore, still no go
Been all day, any helpers please.

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