You will need to make up your own mind I'm afraid. The laptops are budget but in my experience work perfectly well BUT if you need support, that is where they let themselves down, I believe. If this is important to you you may need to consider looking elsewhere.
Mine has been fine for the 18 months I have owned it, fortunately I haven't had to contact support.
Thats a great laptop, I have been looking at the same one for a friend. The retailer I have been looking at has sold over 70 in the last couple of days, only 4 left , go for it!