I cannot check for update Zone Alarm Pro

  FatboySlim71 10:04 15 Jun 07
Locked

I have Windows Xp Pro and Zone Alarm Pro 7. I used to be able to manually check to see if there were any program updates, but when I go into preferences on the main overview window on Zone Alarm, and click on check for update, after a short period Internet Explorer 7 shows the following,

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Check your Internet connection. Try visiting another website to make sure you are connected.

Retype the address.

Go back to the previous page.

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.


I was wondered if anyone else who uses Zone Alarm is having the same problem as me. Any help would be appreciated

  Grantrh 10:41 15 Jun 07

I use Zone alarm too and it works fine for me.
Are you sure there isn't a problem with your internet setup or isp? Can you access other websites etc?

  FatboySlim71 10:43 15 Jun 07

Thanks for the the reply Grantrh. Yeah I can access other sites.

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