I can browse but not download!!

  Stressed Mum 18:43 26 Jul 10

Working with Dell Laptop XP..Always used to be able to download without problems but just recently (my daughter tells me longer - it's her laptop, and when trying to watch ITV player the connection kept fropping) you cannot keep the connection once you start downloading. I have tried just about every forum on the net and twiddled around with all sorts to no avail. Router Netgear and firmware up to date. I am lost now. Can't system restore back further than yesterday. I think I would like to just rest the wireless card (?) back to default settings and start again - but don't really know what I am talking about!! Have the same problem whether using Chrome (which we love) Firefox, Safari or IE.Would really appreciate your help. Thanks. SM:(

  Stressed Mum 21:07 26 Jul 10

I have moved this thread to the help room - hope that's ok. Thanks. SM :)

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