HP3050 all in one J610

  sallysmum 01 Dec 11
Locked

I have the above all in one printer and a laptop running windows 7. Unfortunately I simply cannot get it to print from word, notepad etc. It will print a test page no problem and print from the internet. The info on the laptop says all is well so I am totally baffled. I cant take the printer back as I have mislaid the receipt although it is less than a year old. This is a new laptop and it wouldn't print for my old one either. Please could someone help me, I am not technically minded. Thank you

  difarn 02 Dec 11

The first thing you need to do is to make sure you have updated drivers for your printer. Go onto the manufacturer's website to do this.

If you say the printer will "print from the internet" then I am assuming you have put the correct IP address (the same as your router address) when configuring the printer.

Suggest you use this link to go onto the HP site and download up to date driver and do a "troubleshoot".

Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

IKinema aims to banish droopy shoulders and wonky spines in animated CG characters

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message