HP PSC 1350 install problem

  heligirl 14:25 28 Dec 03
Locked

Hi there, I cannot get this printer to install. It installs the software then comes up with the error message: problem installing this hardware PSC1300 (USB HUB) The required section could not be found in the INF. I have been advised by HP to do everything from buy a new usb lead to going into the Bios and deleting things! not a good idea with my limited knowledge!Has anyone out there got a simple fix for this? By the way this is the second printer I have tried as I was advised it may be a wonky cd...but it would appear not to be that unless of course I am very unlucky and have two wonky cds.I am running Windows XP.Any help would be appreciated

  matt1234 16:42 28 Dec 03

i understand youve bought a hub for more ports and have you tried it pluged into usb ports without the hub and also it maybe usb port drivers try to find out from your pc maker where to get new drivers

  heligirl 16:52 28 Dec 03

Thanks for the reply Matt but it is going straight into the PC not to an externel hub. Will try to download usb port drivers and see if that works.
Thanks again

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