HP printer wont clear print job

  aimeec 11:23 03 May 10
Locked

It says there is an error and the icon on the bottom near clock has a question mark in a red circle.

Tried cancelilng print job - wont clear it
Turned it off - wont clear it
Unplugged it - wont clear it

any suggestions

  Sea Urchin 13:05 03 May 10

Try downloading the HP Print Diagnostic Utility and running it to check for problems:

click here

  Terry Brown 13:28 03 May 10

If you are using XP, try going to the 'Printer & Fax ' section on desktop, start.
Uninstalling the printer, then reinstalling it.

You could also try the uninstall in control panel.
Terry

  Woolwell 15:17 03 May 10

Restart your system. That usually clears any print cancelling problems for me.

  Im a diddy 18:52 03 May 10

If xp,type into run services.msc and
restart the print spooler service.

  Sea Urchin 17:26 04 May 10

If you are still having a problem this will explain how to clear the "blockage"

click here

Please let us know the outcome

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