HP Printer Problem in Greyscale Mode

  Ben43 12 Aug 12
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Answered

I have a basic HP D1600 series printer and when I print out a scanned greyscale piece of work, in this case black & white maps, the printer starts off printing black & white and then afterabout an inch of A4 completes the print in red. Any ideas?

  johndrew 12 Aug 12

Not one I can answer but there is a man here who should be able to help.

  Ben43 12 Aug 12

Thanks John went on to site and they wanted £21 for the answer. A new replacement printer would only be about £25. Not knocking you I appreciate any ideas but this is just not cost effective hope you understand.

  catpwss 12 Aug 12
  johndrew 12 Aug 12

Sorry, I was looking for a free response and hoped this was one - wrong again.

  catpwss 12 Aug 12

johndrew,Sorry don't understand your response?

  Peter 12 Aug 12

Ben43,

I think your cyan ink may be running out. Greyscale is usually made of equal amounts of cyan, magenta and yellow inks. If the cyan runs out, then the magenta and yellow left will result in a red printout.

A head clean may solve your problem, but it will use ink to clean the heads and new a cartridge or cartridges may be needed.

Peter.

  Secret-Squirrel 12 Aug 12

"............ I print out a scanned greyscale piece of work, in this case black & white maps....."

In cases like yours, the printer should only be using ink from the black cartridge.

If you can't find a solution then a workaround you could try is to go into the printer properties and tick the "Print in Grayscale" option.

Another option would be to remove the colour cartridge before printing and see if that helps.

  Woolwell 12 Aug 12

It's a scanned grayscale but it is likely that the printer is trying to print in colour. Secret-Squirrel's solution of print in grayscale mode is well worthwhile trying.

  Ben43 13 Aug 12

Hi Peter actually my HP Solution Centre is telling me my colour cartridge is low but I will try the cleaning option as I have nothing to lose. Secret Squirrel I have tried the Print in Grayscale Option but it made no difference thanks for all your ideas guys.

  Secret-Squirrel 13 Aug 12

Ben, do you have a black cartridge installed? If so, does it have any ink in it? If you don't, then as Peter said, your printer will be using the three colour inks to create a greyscale-looking print-out. Unfortunately, most of the time, the end result is usually not greyscale but rather a dingy browny-green :(

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