HP printer problem

  yorkieval 19:48 19 Mar 03

Hello I have a problem with my Hp printer. It's the deskjet 840 model. When I try and print out a photo it comes out completely pink/magenta, I have changed the cartridge and I have done 6 nozzle cleans and it still prints in only pink. Black print is OK.......Can anybody help please....Thanks Val

  woodchip 19:54 19 Mar 03

It sound like a printer problem, if you have tried a new cartridge

  woodchip 19:56 19 Mar 03

Did you replace the print head when you fitted the new cartridge? As these only last for about three refill's

  yorkieval 20:09 19 Mar 03

Woodchip, Thanks Mate, that has done the trick.....Val

  woodchip 20:19 19 Mar 03

Glad that sorted it And thank's for the tick

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