HP printer (HPD1363 (HP Photosmart C309a) won't clear print job list

  Fruitbat13 12:05 05 Jun 13
Locked

I recently tried to print part of an Excel spreadsheet on my HPD1363 (HP Photosmart C309a series. Because it was printing the wrong thing. I switched it off at the on/off button. Now I can't get it to clear the last printing job waiting (I successfully cleared 2 other jobs waiting) - it just reads "deleting", and has been stuck like that for 15+ hours. Also, under the heading 'number of pages', it reads '117 out of 116'.

Any help would be massively appreciated, but please keep your language simple as I am not very tech-minded.

  mart7 12:42 05 Jun 13

Turn the printer off then unplug it from the mains should clear it and reboot the pc which im assuming you have done

  Fruitbat13 13:58 05 Jun 13

Thank you so much...it's still the simple, ancient solutions that work best! Even flashy new gizzmo toddlers still need to listen to 'nanny'. I should have trusted in the tried and tested route first. Thanks again

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