HP printer

  jon2 12:39 07 Oct 08
Locked

since refilling my black cartridge the printer will not work keeps on telling me the cartridge is empty (yellow light)

  bremner 12:45 07 Oct 08

From the HP website click here

Question: After refilling my HP 93 ink cartridge, the ink still reads empty?

Answer: The software will ask if you are installing a new or old cartridge. If you put new cartridge, than the computer gauge will not reset. You must put old cartridge when refilling ink by hand. See your printer instructions for proper steps.

  provider 2 13:22 07 Oct 08

This is HP`s explanation click here

However, I think there is something more involved. There may be chip in the cartridge which can be read by the printer software which then partially or wholly prevents the cartridge from working properly.

Some refil companies have a way round this but it`s not something HP wants to see and they (HP) certainly will not help if you have problem with refils that are not HP approved.

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