HP Pavilion dv9700 and Windows Vista Sp2

  rhjay 15:32 PM 14 May 12

Installed Vista SP2 and now laptop powers up all lights on keyboard light up but nothing else happens. any body got any idea's.

  Woolwell 16:54 PM 14 May 12

What do you mean by "installed"? Was this done through Windows Update? Can you enter safe mode?

  rhjay 17:55 PM 14 May 12

Not very clear am I, I downloaded sp2 update and ran it. No i can't enter safe mode, it does not get that far the screen is totally blank from the start.

  Woolwell 18:07 PM 14 May 12

Did it complete the update and then power down?

  rhjay 18:20 PM 14 May 12

yes, when it powers up you can hear the hard drive start to spin, the fan starts and all the lights along the top of the keyboard light up but there is nothing at all on the screen.

  Woolwell 19:09 PM 14 May 12

Over to someone else on this.


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