HP Pav laptop showing exclamation marks in Device Manager!!?

  buel 23:05 PM 02 Sep 11
Locked
Answered

Hello, my friend's laptop is showing 4 exclamation marks in Device Manager, please see here:

Does this mean the drivers are missing please?

  buel 23:06 PM 02 Sep 11
  rdave13 00:14 AM 03 Sep 11

Device manager, view tab, show hidden devices. What is showing there? Might be uninstalled printers or something similar.

  buel 09:43 AM 03 Sep 11

Hi again, i have just done that+nothing extra appears, just the same as before? What on earth can they be?

  buel 10:16 AM 03 Sep 11

Oh and when the laptop starts up i get 4 messages stating that it cannot find the drivers for them?

  buel 12:41 PM 03 Sep 11

Can anyone help please?

  Woolwell 13:08 PM 03 Sep 11

I got something like that with a mobile phone connected that wasn't recognised. Can you not uninstall each unidentified device? System restore point first.

  retep888™ 13:53 PM 03 Sep 11

If you can let people know the exact model of your friend's HP laptop.

To locate the Product Number click here

HP drivers & support click here

Or you can join their support forum click here

  buel 14:23 PM 03 Sep 11

Sorry for that- it is a HP DV6500 Notebook PC

Perhaps i should uninstal each one and then see what happens......

  bob dob 23:58 PM 03 Sep 11

Hi again, ok i have uninstalled the four of them and everything seems to be working ok? Is this alright? What on earth could it be?

  rdave13 00:03 AM 04 Sep 11
Answer

Uninstalled peripherals that left some legacy. Once removed from device manager then registry cleared.

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