HP Laptop not connecting

  Nessie 14:36 09 Sep 10
Locked

I have an HP and an ACER Laptop. The acer connects to the internet hub all the time. The hp will only connect if the acer is not connected. Even if the Acer has wi fi on but is not connected to the hub then the hp will work. It is set up as dchp. any ideas

  Nessie 15:19 09 Sep 10

Forgot to say that I have another 5 devices that all connect at the same time with no problem

  woodchip 16:18 09 Sep 10

Set it to connect automatic in Network settings

  Nessie 21:12 09 Sep 10

I have done that. AS soon as the acer connects the hp will not connect to the internet but it is still connected wirelessly with good connection

  mgmcc 09:08 10 Sep 10

With the Acer connected, try to connect with the HP and then, for *each* of them, run IPCONFIG /ALL in a Command Prompt window. Go to "Start > Run", type in...

cmd.exe /k ipconfig /all

...and click OK. Right click in the Command Prompt window, "Select All" and press Enter to copy the details to the clipboard. Paste the details into a forum reply here.

  Nessie 14:09 10 Sep 10

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) PRO/Wireless LAN 2100 3B Mi
ni PCI Adapter
Physical Address. . . . . . . . . : 00-0C-F1-09-0F-2D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.84
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : 10 September 2010 13:02:03
Lease Expires . . . . . . . . . . : 11 September 2010 13:02:03

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-02-3F-12-A8-BE

C:\Documents and Settings\Grahame>

  Nessie 15:38 10 Sep 10

hp

Windows IP Configuration

Host Name . . . . . . . . . . . . : SusanLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-16-D4-C4-14-25

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-16-6F-C7-E7-B0
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.66
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : 10 September 2010 14:03:26
Lease Expires . . . . . . . . . . : 11 September 2010 14:03:26

C:\Documents and Settings\Susan Harrison>

  woodchip 16:28 10 Sep 10

As your HP laptop got a Intel ProSet/Wireless connection Green Shell icon in the System tray when connected

  woodchip 16:35 10 Sep 10

Sorry I see you have the same chipset as my HP that I just posted. Try updating the Driver, though I had to have a new Wireless Card fitted under warranty as I think they have had a lot of problems with the cards not working.

click here

It says not needed for XP but I suggest you download and run the correct drivers

  Nessie 16:42 10 Sep 10

There is no shell. There is the usuall pc moitor with connected excellant and the hp antena icon with 2 yellow arcs either side and says WLAN : On

  woodchip 16:43 10 Sep 10

So its using the XP driver I suggest you run the right driver from above link

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