I bought an HP Pavilion laptop about six months ago. Recently when the laptop starts responding, sometimes when I restart the computer fails to recognise the internal modem. I can't force it to find it, attempting to reinstall the hardware doesn't work. The only thing that seems to work is repeated shutting down and restarting until the laptop does recognise the modem. I'm running Windows XP if that's important. Has anyone else had this problem or can anyone suggest a solution?