HP Deskjet 895cxi not Printing Colours Correctly

  michael-305607 11:44 03 Jan 04

Hi Folks
I have a problem with my printer,all of a sudden my colours red,green,yellow have stopped,i have done all the obvious tasks as cleaning,the points and the print heads,I have even put a new cartridge in and still i don't get these colours, i have also uninstalled the drivers, and reinstalled to no avail.any help would be appreciated to put this right.

Cheers Micky
PS Happy New Year To All

  Valen 12:11 03 Jan 04

If you go here click here and put in your product number it should take you to your product.
I went through it and got to here which says
If you have replaced the color cartridge with new cartridges and are still having the problem, the printer may need to be serviced. Contact HP for assistance in resolving the problem
Go here for their numberclick here

It is 0870 010 4320
Mon-Fri 08.30-18.00
except for Bank Holidays
Calls are charged at 8p per min.
This sounds like your best bet.
You can first see if you need to update the drivers etc from their site but I think you will be better phoning.
They are very good as I have done so in the past.
Hope this is helpful

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