HP DeskJet 720C missing colour

  andros 20:44 01 Aug 03
Locked

My hp colour cartridge recently ran out,I installed a new cartridge but yellow seems to be missing,i've tried everything but to no avail.Can anyone help?.It was yellow that ran out in the first place

  marjted 21:04 01 Aug 03

1. You could start by checking that the new cartridge is not dodgy by standing it for a few seconds on absorbent kitchen roll and checking that the cyan, magenta and yellow inks leave visible marks.

2. Is the replacement a HP cartridge or a refill/compatible?

  andros 19:59 03 Aug 03

marjted,
The cartridge is proper HP cartridge,The kitchen roll did not show any yellow,so I think a return and replacement is in order

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