hp 840 printer poor quality

  bamber 16:41 09 Sep 03
Locked

my 3 year old hp 840 is giving poor results after usually being okay. i've recently changed the black cartridge and don't know if it's the problem.
I've tried cleaning the cartidges and aligning the print heads using the hp software. after this i'm stuck. any ideas??

thanks

peter

  bamber 19:54 09 Sep 03

should've said.....it seems to be the allignment cos after trying to line up, the test results are still well out. thanks

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