HP 1220C printer and Windows XP

  TaffyTony 18:06 12 Apr 03

Purchased the printer a while and it worked perfectly under Windows 98SE but, just before last Christmas, built myself a new PC with Windows XP as the operating system.

Printer works well enough except that there is no bi-directional communication, that is, no error messages etc..

Are there any third party patches (whatever) out there to remedy the problem.

HP seem quite indifferent about the problem which, for a pro-level printer, I find quite amazing.

Kind regrads to everyone.


  recap 18:14 12 Apr 03

If the printer is working OK then why are you looking for error messages?

  TaffyTony 18:18 12 Apr 03

Sorry, I didn't explain to well. Error messages are only part of the problem. Can't use any of the toolbox features either.



  recap 18:32 12 Apr 03

There may be a patch on the service pack 1 for XP.


click here as this may fix it, that is if you haven't alread tried it?

hope one of those helps?

  TaffyTony 17:47 18 Apr 03

Afraid not !

Still can't get the toolbox.


  -pops- 18:01 18 Apr 03

Try new software:-

click here


  jon2 19:19 18 Apr 03

you have to download the new driver for xp, allthough I have yet to get it to work, I use the driver that came with windows at the moment

  -pops- 07:53 21 Apr 03


  TaffyTony 11:59 21 Apr 03

Sorry to have taken so long to reply. I have been preparing annual accounts for the society of which I am treasurer. The last thing I wanted was to have my printer down should anything have gone pear shaped.

I downloaded and installed the file and can now access the printer services part of the toolbox. Printer status and information, however, still don't work due to lack of bi-directional communication. However, as far as I am concerned, the important part of the toolbox now works and, yes, the problem is now sorted.

Thanks very much for your help.

Kind regards


  -pops- 13:12 21 Apr 03

You could try re-seating the cables (printer <-> computer) or trying another cable if you can get hold of one. Also, there may be something in your printer software to enable/disable bidirectional whatevers. I remember an HP printer I had a long time ago wher there was something like that but I can't remember any detail.


  TaffyTony 22:53 21 Apr 03


I've e-mailed HP's Support facility. I will, hopefully, get an answer from them tomorrow.

I'll keep you posted. I've already tried an alternative USB cable.



This thread is now locked and can not be replied to.

Intel Coffee Lake 8th-gen Core processors release date rumours

1995-2015: How technology has changed the world in 20 years

Framestore’s haunting post-WWII title sequence for new BBC series SS-GB

Best iPhone games 2017 | Best iPad games 2017: 162 fantastic iOS games that you need to play right…