How to trouble shoot no internet connections.

  PC_Qs 15:42 12 Mar 08
Locked

I am new and would like to know how to trouble shoot a router for example when you cant get internet connection. What does the amber lights on the LAN, ADSL, ethernet means?

I just need to know what to do when one of these lights turns off or goes amber.

i know that if you get the amber light on the ADSL light then you would need to contact your ISP company.

  Technotiger 16:19 12 Mar 08

There are many different types and makes, each will have its own Instruction Manual when bought new, which will tell you all you need to know - including Troubleshooting sections.

  Diemmess 16:45 12 Mar 08

A couple of things which will help to set you on the right path -

What make is your router, (there are different light displays depending on its maker)?

Have you a current contract with any ISP service?

  PC_Qs 17:03 12 Mar 08

This is for work purposes. The router is a speed touch. I do not know the model at the moment. The ISP company is easynet.

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