how to get rid of a new hardware

  ffabbri 10:50 27 May 14
Locked

Hi everybody, since 3-4 weeks when I start my laptop I do receive a message saying that a new harware (Base) has been found and it starts to try to get it installed on my pc. After 3-4 attempts it says that it cannot be installed because the pc didn't found the program. Unfortnatley since I got this problem my pc slowed down dramatically. Plus I got a bug that is sending message to the all the contacts I have in my address book. I run the Avira antivirus and it found no problem. What can I do to locate the new hadrwrae and get rid of it? Thanks in advance fabrizio

  ffabbri 10:57 27 May 14

I forgot to tell you that my pc cannot come back to a precedent restoring point as it seems to be blocked somehow

  Fruit Bat /\0/\ 17:18 27 May 14

Make and model of laptop

op system win7 or windows 8?

Download and run Malwarebytes free

Download and run Adwcleaner

  ffabbri 20:42 03 Jun 14

Hi fruit bat, its a Acer one Aspire running windows XP. thanks

  Diemmess 09:37 04 Jun 14

As Fruit Bat /\0/.

Important to change the password/s to your internet as soon as possible.

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