How Do I remove starlight corruption ??

  kevinmachell 10:16 20 Feb 15
Locked

Can anyone please help me? whenever I try signing in to ebay, this starlight pop up appears and freezes my PC. It wants to open web page and gives me the option of allowing or not.Unfortunately it has caused a freezing of my PC and only by resorting to Task Manager to end the action of the signing in does it clear things. I have Norton security, I have run full scan and even resorted to restoring a previous date , I have reset Internet explorer but all to no avail.

please can you help?? many thanks kevin

  BRYNIT 10:58 20 Feb 15

You have 2 threads going this one says starlight and the other one says silverlight which is it?

You say you have reset IE but have you tried deleting all temporary internet files and cookies.

This thread is now locked and can not be replied to.

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