How can I re-connect to internet?

  jenufa 16:38 28 Jun 14
Locked

Hi, having recently purchased a Brother printer/scanner I've been trying,unsuccessfully,to connect to bluetooth and get it working wirelessly.Everything is functioning-apart from my Toshiba laptop,which refuses access to internet. help please.I need that laptop!

  Woolwell 16:40 28 Jun 14

Printer/scanners normally use wifi not bluetooth for wireless operations. How are you connecting the Tosh - cable or wifi?

  jenufa 20:15 28 Jun 14

Thanks for replying.No cables! Have managed to connect to internet but unable to connect to printer via wifi. Printer is successfully connected to hub but not responding to Toshiba via wifi. Hope that makes sense!

  Woolwell 20:22 28 Jun 14

Which model of Brother? Did you install the drivers on the laptop?

  Forum Editor 09:15 29 Jun 14

"Everything is functioning-apart from my Toshiba laptop,which refuses access to internet"

There was a major problem with internet access yesterday - BT is apologising for it.

  john bunyan 13:06 29 Jun 14

There are separate drivers for the wi fi and cable for a Brother; have you specified the "default printer" in your settings? I got a bit fed up with one for a relative and in the end cabled it.

  john bunyan 13:08 29 Jun 14
  jenufa 00:00 30 Jun 14

i actually got my thought processes working and checked y default printer. It was indeed in 'error' so I changed it. I'm pleased to report that my Toshiba is connected to the internet and everything is working well. Thanks for all your help,guys.

  jenufa 00:00 30 Jun 14

i actually got my thought processes working and checked y default printer. It was indeed in 'error' so I changed it. I'm pleased to report that my Toshiba is connected to the internet and everything is working well. Thanks for all your help,guys.

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