How can I contact Vodafone by E-Mail to complain?

  1936 15:36 01 Jul 09
Locked

I have been using a Vodafone 3G Data Card untill I found that my last bill was horendus. I attempted to telephone them to ask why but their call centre was staffed by people who I could not understand so does anyone have way into them by E-Mail?

  Graphicool1 15:38 01 Jul 09
  woodchip 15:43 01 Jul 09
  tullie 15:48 01 Jul 09

Have you tried "Contact Us" on the website?

  1936 17:14 01 Jul 09

I have tried the contact you sugested above but received no reply so I have just tried again so many thanks.

  Halmer 17:30 01 Jul 09

where there was a suspected fraud on my account.

Have to say that the standard of care that I received was abysmal and the worse that I have ever experienced.

Best of luck but if your experience is anything like mine be prepared to: -

1. Be on the phone for up to an hour each night to sort the matter.

2. Speak to 20 different people over the week, each time having to explain the issue.

3. Be prepared for "I don't know why they've put you through to me I'll have to transfer you" at least once a night.

.......and finally they will finish with "is there anything else that I can help you with" when they've not done a jot to help you.

Bon voyage!

  Halmer 17:30 01 Jul 09

from your mobile?

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