Hotmail Instant Serious Security Takeover

  tommyliedl 15:09 PM 03 Dec 12
Locked

My friends account was hacked the other day and we're looking for help and guidance please.

She was using her messenger to whom she thought was a family member across the globe. Next thing it turns out to be some weirdo and she cant shut down the window except by performing a hard shutdown on the computer!

Has anyone else experienced this and what was your experience?

  northumbria61 14:30 PM 05 Dec 12

This should help enter link description here

  northumbria61 16:56 PM 05 Dec 12

Ticked as "Resolved" with no feedback!

  tommyliedl 08:42 AM 06 Dec 12

sorry, didn't mean to tick resolve button. personally dont think that its malware but have told her to install scanning software to see if this flags anything.

Thanks for the tip

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