Helpdesk/Desktop support

  The Dazza 15:03 05 Jul 04

Can anyone tell me what the difference is between Helpdesk and Desktop support?

  Scillonia 16:12 05 Jul 04

Help desk is usually on the end of the phone giving advice, when that fails someone from Desktop would attend the call to effect a repair

  The Dazza 19:40 05 Jul 04

Thanks for that.

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