helpctr error message any ideas please

  charlton200 16:01 03 May 04
Locked

hi,
I keep getting message that,
helpctr has caused an error in kernel 32.dll helpctr will now close.this has happened a few time and even stop me shutting down the computer.
i also get a message helpctr has caused an error in mshtml.dll.

what causing this please.

thanks

  VoG II 16:04 03 May 04

Which version of Windows?

  charlton200 16:06 03 May 04

windows me

  VoG II 16:14 03 May 04

Does click here apply?

  charlton200 16:20 03 May 04

i'll try that fix for mshtml.dll error as that happens in help and support.but the main problem is the helpctr in kernel 32.dll.

thanks

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