help VIRUS, system security 2009

  athenrye 17:34 22 May 09
Locked

my father inlaws computer xp has got a virus
it says "system security 2009 protect your pc"

i assume its from the 2009 anti virus mb
the thing is i cant get his computer to launch anything, no internet email or msconfig syatem relaunch etc

whats the best way to remove this bearing in mind i cant access his internet from his machine

i can download stuff from this one im on now

cheers
will

  mfletch 17:45 22 May 09

Hi

See if you can download this onto a CD and then put it on your father in laws computer

MBAM/ Malwarebytes/ Antimalware click here

Before you try and put it on the other computer rename the download rabbits foot.exe

  birdface 18:25 22 May 09

Download and run this pay for program.It will remove anything it finds not like some that want paid.It should then allow you to update and run your own security programs plus download others.

You have a 30 day trial period and what you do after that is up to you.But well worth a try.

click here

  robin_x 01:33 23 May 09

Check this US forum. Some UK customers too.

click here

See malware section.

Also consider Kaspersky site and search for combofix. Supposed to use that sparingly.

  ambra4 04:47 23 May 09

How to remove Antivirus XP 2008

click here

  lotvic 09:29 23 May 09

System Security removal guide YouTube vid click here
There are also other vids in menu at righthandside that are very helpful.

  athenrye 12:10 23 May 09

the malware bytes one worked guys cheers
that was after trying the other couple which asked for payment at the end, wasted my time

cheers
will

  birdface 13:00 23 May 09

Waste of your time.Maybe a waste of ours trying to help.30 day trial is what it says and you ignore payment request and just run the scan.Works for everyone else.

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