help and support not running AGAIN!

  mjaspey 20:48 31 Jul 06

I seem to have a recurent problem with HELP AND SUPPORT. When trying to access I'm told "a service is not running". I have fixed this problem before using the helproom but forgot how to tackle this.
Also, and I'm not sure it's linked, but when trying to access msconfig via run "windows cannot find msconfig". But it is there if I run a search.
Any advice out there?

  woodchip 20:54 31 Jul 06

Try double clicking on the MSCONFIG file to see if it starts. It sounds like you need to put your XP CD in comp the from run type just as it looks


  mjaspey 22:19 31 Jul 06

Thanks Woodchip
Have run SFC /SCANNOW with no results
I can access MSCONFIG via a search so that's a start.
Still no luck with Help and Support

  woodchip 22:29 31 Jul 06

You could right click the file and drag a shortcut to it

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