help with spyware (I think) please

  palinka 22:16 18 Jan 05
Locked

An elderly friend told me she was getting strange pop-ups; I checked and found her AV was out of date and a number of nasties had got in as her grandchildren had been on line a lot. I've removed the nasties, with Stinger, Spybot and so on but the following remain: Agent.6.AJ; and Downloader.appropoAH.
Can someone suggest a way of removing these, please?

  VoG II 22:18 18 Jan 05
  palinka 22:26 18 Jan 05

thanks, VoG™

  palinka 22:29 18 Jan 05

It'll be a few days before I can deal with it; What will these trojans be doing, meanwhile? ie is it OK for her to use her pc before I've fixed things with a2; or will that make things worse?

  VoG II 22:32 18 Jan 05

Stay off the net if at all possible.

  palinka 22:35 18 Jan 05

thanks, I'll pass on that advice.

  palinka 22:35 18 Jan 05

and tick resolved for now.

This thread is now locked and can not be replied to.

Hands-on: Samsung Galaxy S8 review

1995-2015: How technology has changed the world in 20 years

Samsung's beautifully designed Galaxy S8 makes for better VR experiences too

47 iPhone camera tips to help you take better photos