Help With Sound

  vista18dc 18:12 11 Aug 07

My friend has a Windows XP Home Edition and has a problem with the sound, the laptop has built in speakers but no sound comes out ive tried placing headphones on but that does not work, when you go to click on the volume control it displays this message

"There are no active mixer devices avalible, to install mixer devices go to control panel, click printers and other hardwere and then click add hardwere, this program will now close"

Any one got any ideas


  howard64 18:28 11 Aug 07

sounds like there is no driver for the sound system. Try going into 'right click my computer -- hardware - device manager - click on sound and delete it. Reboot and with luck it will be detected and the driver installed.

  Stuartli 19:29 11 Aug 07

XP would normally do that in any case when rebooting the system if the driver was available.


From Start>Settings>Control Panel>Sounds and Audio Devices>Audio and Video tabs, is there a Default Audio Device listed in the drop down menu?

If so, Enable it.

If not, go to Start>Programs>Accessories>System Toosl>System Information>Components>Sound Device and check if any are listed (could be onboard sound, which might have to be Enabled in the Bios).

If a sound device is listed, you will get a clue as to which manufacturer's website to visit to download the latest drivers (most likely names are Realtek, C-Media or SIS).

Also from the Volume icon in the Notification Area, Enable Wave, CD Player, Microphone etc from Play and any required from Recording tab (go through Options>Properties).

The problem could be from a number of different areas, so all possibilities need to be checked.

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