Help Please - installing iTunes - Windows Vista

  David170 16:52 26 Dec 07
Locked

I have an iPod Touch and when downloading iTunes this error message comes up.

An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,publicKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,version=“8.0.50727.762”,processorArchitecture=“x86”’.Please refer to Help and Support for more information. HRESULT: 0x800736B3.

When I open up iTunes at the end of this it says that the required software is not installed and that I should uninstall then reinstall everything. I did and the same error message comes up again. Help please.

  Graham. 17:03 26 Dec 07

Have you got an XP machine to try? I get the impression a firmware update may be needed for Vista.

  Graham. 17:10 26 Dec 07
  Graham. 17:12 26 Dec 07
  David170 17:24 26 Dec 07

Thanks for the help i'll try to sort it.

  Graham. 17:28 26 Dec 07

Let us know if you find the answer, to help others with a similar problem.

  David170 17:50 26 Dec 07

Ill try to install my ipod on a freinds XP version, ill let you know.

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