If it's got a Name,
To remove follow these step's closely, go to start\find\files or folders type in the box XXXXX click enter key delete all the entry's it finds with XXXXX in it. Next go to start run type regedit and press enter, go to menu under edit click find in the box type XXXXX and press enter it will bring up only one entry at a time, press delete key then click ok to confirm to go to next entry press F3 and delete do this until you get to the end of the registry. DO NOT TOUCH ANYTHING ELSE IN THE REGISTRY other than XXXXX then reboot your computer
Where XXXXX is the name you have to type in. print this off before you do the above.