I have no experience of using fasthosts (do they not have customer service you could ask? But don't worry about clicking the publish button - it;s not the be all and end all! If it doesn't look how you want, go back and change the template and click publish again. That is the good thing about these online editors; they try to make it as easy as poss for you. The forum - is it hosted elsewhere? I don't know how it was set up before but you could simply make a hyperlink to it (eg, click here to go to our forum) and add it that way. Not the most professional way of doing it but it would work.