Help Needed with BT Voyager 1500

  Ryan.c 10:44 27 May 06

I recently bought a the BT Voyager 1500 wireless router. I followed the step by step guide to installing the router but when i come to connect the router to the phone line the phone goes off and wont work. i also cannot connect to the internet this way. the Bt helpdesk is uselessso i was wondering if anyone can help??

  Forum Editor 10:59 27 May 06

you have plugged a microfilter into the phone line first, haven't you?

  Ryan.c 11:03 27 May 06

yes, im on wannado broadband so the filter is already in the socket

  Hertz Van Rentyl 11:19 27 May 06

Have you got a spare microfilter as the one you are using might be a dud.

  Forum Editor 17:18 27 May 06

"the filter is already in the socket" do you mean that you put it there, or that you have a phone socket with the microfilter built in?

  Ryan.c 09:01 28 May 06

i put it there, iv bin out and bought a new router but i still have the same problam :(

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