Help to get fast resolution to PC World vouchers

  William Barron 14:05 16 Feb 09
Locked

Hi

I would very much like to know who I need to write to at the top of DSGI or PC World who can help fast track a Replacement Voucher that has eventually been issued to us for a broken HP laptop, but which will apparantly take 5 to 10 working days to get to us.

So far this little episode of having a laptop that works has been going on for just over 2 months!!

Can anybody help me please?

Regards

William Barron

  recap 14:24 16 Feb 09

click here it may give you some insight in how to approach your problem.

  MAJ 14:30 16 Feb 09

You say the voucher is going to take 5 to 10 days?

How long do you think it will take:

you to write to the boss,

post it,

the boss to receive and read your letter,

the boss to investigate the query

the boss to issue an order to hurry it up?

A little longer than 5 to 10 days, is my guess.

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