Heard of this? Vista NOW not ejecting external HDD

  AngeTheHippy 09:48 10 Mar 11

Morning Chaps,

I purchased a Seagate 500gb/GO HDD in January. Until today (and I connect and back up certain documents weekly) it's been perfectly OK. This morning however, I clicked the 'safely remove hardware' icon in the sys tray and got a window: Problem ejecting USB mass storage device' - Windows can't stop your 'generic volume' device because it is in use. Close any programs or windows that might be using the device and then try again later'. Well there IS nothing else using the HDD, but I can clearly hear it spinning. I don't want to just pull the plug as I've heard a couple of people have wrecked their externals this way. Can you help/advise please?

Many thanks


  woodchip 10:00 10 Mar 11

doubled click my computer then click on c:\ now try safe remover of usb

  woodchip 10:04 10 Mar 11

forgot to say, check windows system restore is not monitoring the drive, you only need to monitor C:\ disable it for all other drives

  AngeTheHippy 10:16 10 Mar 11

Morning woodchip! Hope ya well. Funny thing is, I've just connected me Kindle (same thing really - a mass storage device) and it acted as it should - got the 'now safe to remove' window.

Just checked, SysRestore IS only monitoring c:\ drive.

Just reconnected HDD, double clicked the SysTray icon and stopped it that way. It worked. HOWEVER, I also tried that 10 minutes ago and it DIDN'T work!! Perhaps it's just confused!!!

Anyway, cheers woodchip. Let's see if it plays up again.



  AngeTheHippy 10:17 10 Mar 11

WHAT I didn't mention was, when I just plugged it in again, the icon appeared immediately in the SysTray but it wasn't visible in the My Computer window!!


  woodchip 10:29 10 Mar 11

u need to reboot as it stopped the usb monitoring

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