If you have any plug ins eg google toolbar they should be disabled for the installation. A number of people have experienced problems with access to their Hotmail accounts after IE7. If you have such problems then in the first place download this. click here It is nearly always successful. If you still have problems go into Tools, internet options and set all the settings to their default position. If that fails you can go into Add/Remove programmes from the Control Panel and uninstall IE7, it will automatically roll back to IE6. To find IE7 in add/remove you will need to ensure that “show updates” is ticked at the top of the page. IE& is better but importantly it has a number of extra security features.