Hard drive problems

  madzad 14:11 PM 16 Feb 13
Locked

I have a external HD that has stopped working, as in it wont let me in. It reports there is a fault with start up within the boot up of the 2TB HD.

Is there anyway I can retrieve the data within before re formatting.... please help.

Cheers Steve UK

  Fruit Bat /\0/\ 14:17 PM 16 Feb 13

It reports there is a fault with start up within the boot up of the 2TB HD.

What is the exact message?

Testdisk is something that will retrieve data but not easy to use tutorial

  lotvic 14:25 PM 16 Feb 13

Please tell us the exact message you get - word for word - and the make and model of the external HD

also need to know what OS you have and if W7 if you have admin rights.

  madzad 14:28 PM 16 Feb 13

E:/ is not accessible

data error (cyclic redundancy check)

Thanx fruitbat i shall wait for your reply before trying testdisk..

cheers steve uk

  madzad 14:30 PM 16 Feb 13

Ihave windoes 8 and the make of the HD is Maxtor... its about 12 months old too..... does that help

cheers

steve UK

  Fruit Bat /\0/\ 14:45 PM 16 Feb 13

Perhaps you may be lucky and check disk will cure it

open a command prompt see how here

at the c:\windows prompt type E: chkdsk /f /r

press enter

when check disk has finished seee if you can explore your drive.

  madzad 14:54 PM 16 Feb 13

E:/ is not accessible

data error (cyclic redundancy check)

Thanx fruitbat i shall wait for your reply before trying testdisk..

cheers steve uk

  Fruit Bat /\0/\ 17:21 PM 16 Feb 13

have you run check disk on it yet?

  madzad 20:58 PM 16 Feb 13

Sorry..... not yet. Family emetgency cropped up..will get to it soon.

Steve uk

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