I don't think that you mean Google Earth. Google Earth is a stand alone program that has street view too and is many ways identical in what you view to Google Maps. Google Maps is accessed through your browser and on satellite view you can drag the yellow man to get street view. Do you mean that Google Maps then crashes or do you mean that you no longer can get back to the overhead imagery?
Hotmail through webmail? Don't use it so cannot help with that.