andy8491 13:45 04 Aug 06

i have got a genius video cam messenger webcam, when i install the webcam everything is normal and it goes on and i can use it but when i i go to scanners and cameras on my computer it does not have a picture of a computer but just a white box which looks like a piece of paper and a windows 95 style application window. my old webcam used to have a picture of a camera next to it. sometimes when i put my webcam on it makes my computer reboot and when it loadz it says your computer has recovered from a serious error when i send the error report it tells me that i have a corrupt driver. my computer is the correct spec for the camera (windows XP etc.) and my friend has got the same camera b ut does not have this problem. i have tried even downloading the same drivers from the internet can someone help me please.

  johnnyrocker 14:01 04 Aug 06



  andy8491 14:23 04 Aug 06

i have done that plenty of times and i follow the correct way to install and use the disk that came with the product and even tried drivers from the webite

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