Generic Host Process for Win32 Services .....

  Mannanan 16:13 15 Apr 05
Locked

Help please!

My sister, who I am only able to assist on the telephone, has this error on startup:

"The Generic Host Process for Win32 Services has encountered a problem and needs to close"

Her Firewall (Sygate) always loads but is immediately shut-down with an error window which comes & goes so quickly, it is not possible to read it. Her XP Firewall is enabled ok.

She uses AVG's AV, Spybot and M/Soft's Beta AntiSpyware which does not report anything.

O/S - Win XP Home.

Any comments appreciated!

Regards
mannannan

  Fruit Bat /\0/\ 16:36 15 Apr 05

Is she trying to use both firewalls at once?

If so they will conflict this is probably the source of the error message.

Rule 1 firewall one AV and as much anti spy as you want. Good choice of protection she has there.

  andrew-196854 16:42 15 Apr 05

do you have an old hp printer or scanner installed if so have a read and let me knowclick here;en-us;821690

  Mannanan 16:44 15 Apr 05

Hello Fruit Bat

No - she's only using XP's firewall because the Sygate Firewall keeps crashing. I mentioned this because it is essential to have one firewall working.

She's tried to remove Sygate (to then reinstall) but she says she is unable to remove it as the system gives her an error message concerning networking. She has no other computer and is not networked.

Might this be something to do with the "Generic Host Process for Win32 Services has encountered a problem and needs to close" error?

mannannan

  andrew-196854 16:44 15 Apr 05

click here;en-us;821690 not sure if the link works sorry

  VoG II 16:45 15 Apr 05
  andrew-196854 16:46 15 Apr 05

thanks vog dont know what i did wrong

  VoG II 16:47 15 Apr 05
  andrew-196854 16:52 15 Apr 05

oh i see you learn something every day thanks

  Mannanan 16:57 15 Apr 05

Interesting thread .... :) :)

To return to the question ...., NO scanner and NO HP printer. (Printers installed are Epson & Lexmark).

mannannan

  andrew-196854 17:30 15 Apr 05

what version of avg is she running

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