SSC may well be an answer- certainly worth a try. All so after a certain number of pages have been printed- a 'Service required'may flash up.
This indicates the absorption pads need changing.[or cleaning]much has been written here on this topic'- use the search panel
But as it is a software message it may not be needed as such - but the need to reset the counters. To do this SSC has the option or by switching off the machine. holding down a combination of buttons and switching the machine on whilst the buttons remain held down for a number of seconds. The exact combination of button varies with models. A good place to seek further help