Game Vanguard: Saga of Heroes

  KathyThomas 09:55 30 Jan 07

I bought the following game for my 15 year old Son.
In order to play Vanguard: Saga of Heroes (From the makers of Everquest)
Its an on-line game, we had to register the CD install code with a unique user name and password. After doing this (also had to give credit card details), we can not get on-line to play.
We are receiving a message user name or password are incorrect.
Then requested that they send us user name and password via email.
Result: The same user name was sent, but a different password, tried these did not work.
Can not re-register as 1 CD code is for 1 user name and password.
Can not get in touch with technical support as we need to log into the site with said user name and password.

Would be grateful for any help given.
Frustrated Kathy.

  jam500 10:01 30 Jan 07

You have probably tried this, But any password and username is cas sensetive. Try in capitals and not in capitals. Sorry all the advice i can give.

  KathyThomas 15:36 30 Jan 07

Just to let you know, have tried the game once more and it worked, Son will be happy when he gets home from School !

Calm Kathy

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