Friend's Norton '08 wont update, says 'error'?

  buel 15:40 23 Sep 10
Locked

Hello, just a quick question- my friend recently bought Norton 08 at a reduced £5 and he says he has fully installed it and verified it (registered) but when he tries to update it he gets an 'error' message?
Any advice please? Could this be because it is the 2008 version?

  Graphicool1 16:02 23 Sep 10

What does the 'Error Message' say?

  buel 16:04 23 Sep 10

Ah good point!
I shall find out-Thank you!!

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