Freeze on web inactivity

  Darthchaffinch 10:57 01 Jun 09

Hi, my mum's pc keeps freezing (needs switching off) whenever there is no activity with the internet (is ok if for example if she has a radio station playing). Any rough ideas of what might be causing this pls?? She's using XP with Virgin braodband.

  ambra4 11:27 01 Jun 09

Check that the Lan card is set up correct

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Connection Type - Change to “Auto- Negotiation”

Click- Flow Control-Change to “Hardware Default (Auto)”

Click-Power Management Tab

Un-Tick if selected "Allow Computer to turn this device off to save power

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on


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